Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Southstone Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Southstone Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

Southstone Behavioral Health Hospital is Virginia’s leader in adolescent treatment. We employ a team of professionals committed to providing clinically proven treatment that is customized to meet the unique needs of each teen who seeks our care.

Our Referral Process

Referring an adolescent to our treatment center in South Boston, VA

Southstone Behavioral Health accepts referrals from a wide range of professional sources, including social workers, officers of the court, school officials, special education personnel, private practitioners, child guidance clinics, psychiatric facilities, and Magellan of Virginia’s Independent Assessment, Certification, and Coordination Teams (IACCT).

The referral process can begin with a phone call. Following this initial conversation, the referring professional will need to provide the following documentation for the adolescent who is being considered for admission:

Medical/Psychiatric History 

  • Immunization record
  • Copy of most recent physical examination (must be from the past 12 months), including the following information:
  • Documentation of freedom from communicable disease including TB
  • Documentation of any allergies, chronic conditions, and handicaps
  • Information regarding previous serious illness, infectious disease, or serious injury requiring hospitalization
  • Copy of complete psychological or psychiatric evaluations, including IQ scores
  • Copy of neuropsychological evaluation (if available)
  • List of medications the adolescent is currently taking, including type and dosage
  • Previous placement history, including psychiatric treatment, residential, foster care, corrections, and other placements (including staffing reports and discharge summary, if available)

Education Information

  • Copy of student’s eligibility for special education services
  • Current IEP, grade placement, and disciplinary file (if applicable)
  • Copy of most recent educational evaluation and testing scores
  • Copy of referral letter sent to appropriate school district requesting funding
  • Documentation from local education authority (LEA) for appointed surrogate parent (if applicable)

Social and Developmental Summary

  • Social history describing family structure and relationships
  • Developmental summary
  • Custody status (legal and physical)
  • Social Security number
  • Current behavioral functioning (including strengths, talents, problems, and therapeutic needs)
  • Place of birth
  • Religious preference (if any)

Funding Information

  • Copy of private insurance card, front and back
  • Copy of medical assistance card or completed application for medical assistance
  • Signed insurance forms for medical/dental purposes
  • Certification of need for admission, if applicable, for Virginia Medicaid funding
  • Child and Adolescent Needs and Strengths (CANS) profile within 90 days, if applicable, for Virginia Medicaid funding

Out-of-state referrals also require confirmation of compliance with the interstate compact agreement.

Admissions Criteria

Guidelines for admission to Southstone Behavioral Health in South Boston, VA

Southstone Behavioral Health accepts adolescents who have been struggling with a variety of mental health disorders. Our services are especially appropriate for young people who have trauma- or attachment-related needs.

To be considered for admission to Southstone, individuals must meet the following criteria:

  • Age 10-17 at the time of admission
  • Diagnosis of a significant mental health disorder
  • Currently enrolled in an academic program
  • Prior failure at a less intensive level of treatment (minimal six months duration)

Southstone’s programming is designed for young people who have been experiencing impairments in their social, interpersonal, or communication skills. These impairments should be significant enough to require moderate-intensity, multidisciplinary treatment, integrated within a highly structured, 24-hour therapeutic residential setting.

The following are examples of the many issues and challenges that may bring an adolescent to Southstone:

  • Anxiety disorders
  • Attachment disorders
  • Bipolar disorder
  • Depressive disorders
  • Attention-deficit/hyperactivity disorder (ADHD)
  • Posttraumatic stress disorder (PTSD) and other effects of trauma
  • Oppositional defiant disorder (ODD)
  • Self-harm
  • Suicidal ideation
Exclusionary Criteria

Issues that may prevent admission to our adolescent treatment center in South Boston, VA

The following criteria may disqualify a young person from being admitted into adolescent programming at Southstone Behavioral Health:

  • Actively suicidal or homicidal
  • Severe aggression or homicidal behavior directed toward peers or authority figures
  • Persistent pattern of assaultive or aggressive behavior in the absence of a contributing and treatable psychiatric condition
  • Unstable medical condition
  • In need of detoxification or intensive medical care due to chemical dependency
  • Acutely psychotic or severely disorganized, requiring stabilization which precludes residential care
  • Severe organic brain disorders with inability to ambulate
  • Unable to feed self by mouth
  • Unable to physically move about the campus

Again, please note that all admissions decisions are made on an individual basis following a close assessment of all relevant information. If you have any questions regarding whether an adolescent in your care may qualify for admission to Southstone Behavioral Health, please contact us directly. A member of our team will be happy to provide you with the answers you need. 

Admissions Review

The admissions review process at our adolescent treatment center in South Boston, VA

Once we have received the admission application with all necessary documentation, our clinical director will review all relevant information and take one of the following actions:

  • Accept the referral
  • Deny the referral
  • Request more current information
  • Request a clinical interview with the referred adolescent and family

If a referral is denied, we will provide an alternative recommendation upon request. Both the family and the referral source will be given the reason for denial.   

If the referral is accepted and the family authorizes us to share information, we will contact the referring professional to coordinate care.  

For additional information about referring patients or clients to Southstone, or for answers to any questions you may have about any aspect of our programming, please contact us at your convenience.